Privacy Policy
Privacy Policy
Effective Date: 2025-04-01
At Cappadivine, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services (collectively, the "Services"). By using our Services, you consent to the practices described in this policy, including compliance with Turkiye's Law on the Protection of Personal Data No. 6698 ("KVKK").
1. Information We Collect
We collect the following types of information:
1.1. Personal Information
When you create an account, place an order, or interact with our Services, we may collect personal information, such as:
- Full name
- Email address
- Phone number
- Billing and shipping addresses
- Payment information (credit card details, bank account details, etc.)
1.2. Non-Personal Information
We may also collect non-personal information, such as:
- Browser type
- Device type
- IP address
- Operating system
- Browsing history and activities
2. How We Use Your Information
We use the information collected for the following purposes:
- To process transactions and fulfill orders
- To provide customer support and respond to inquiries
- To improve our website, products, and services
- To send updates, promotional materials, and other communications
- To detect and prevent fraudulent activities
- To comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information in the following circumstances:
- With trusted third-party service providers to facilitate payments, order fulfillment, and delivery
- With law enforcement or government authorities when required by law
- With affiliates and subsidiaries for internal business purposes
- In connection with a merger, acquisition, or sale of assets
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These technologies help us:
- Recognize you when you return to our website
- Understand your preferences and customize your experience
- Analyze website traffic and improve our services
You can manage your cookie preferences through your browser settings.
5. Data Security
We implement robust security measures to protect your personal information, including encryption, firewalls, and secure servers. However, no data transmission or storage system can be guaranteed 100% secure. Please take precautions when sharing sensitive information online.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access your data
- The right to correct or update inaccurate information
- The right to request deletion of your data
- The right to object to or restrict data processing
- The right to data portability
To exercise these rights, please contact us using the details provided below.
7. Compliance with KVKK (Law No. 6698)
This Privacy Policy has been prepared in accordance with Turkiye’s Law on the Protection of Personal Data (No. 6698, "KVKK"). Cappadivine is committed to processing your personal data in compliance with KVKK and other applicable regulations.
7.1 Data Controller
Cappadivine, located at Cami-Kebir, Özkonak Yeraltı Şehri Yolu, 50530 Özkonak/Avanos/Nevşehir, is the data controller under KVKK. You may contact us regarding any concerns related to your personal data at:
- Email: info@cappadivine.com
- Phone: [Insert Contact Number]
7.2 Legal Basis for Processing
We process your personal data under the following lawful grounds:
- With your explicit consent
- When required to fulfill our legal obligations
- When necessary for the performance of a contract
- For legitimate business interests, provided your fundamental rights are not overridden
7.3 Your Rights Under KVKK
Under KVKK, you have the following rights regarding your personal data:
- To learn whether your data has been processed
- To request details about the purposes of processing
- To learn the third parties to whom your data has been transferred
- To request correction of inaccurate or incomplete data
- To request deletion or anonymization of your data under certain conditions
- To object to adverse results from automated data processing
- To request compensation for damages due to unlawful processing
To exercise these rights, please contact us using the details provided above.
7.4 Data Transfers Abroad
Any transfer of your personal data outside Turkiye will comply with KVKK's regulations, ensuring adequate protection in the recipient country or through your explicit consent.
8. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" will be updated accordingly. Please review this policy periodically for updates.
9. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@cappadivine.com
Phone: [Insert Contact Number]
Address: Cami-Kebir, Özkonak Yeraltı Şehri Yolu, 50530 Özkonak/Avanos/Nevşehir
